FAQ 2017-12-21T09:54:48+00:00


Is SweetPay a lender? 2017-12-20T15:02:20+00:00

No. SweetPay is a platform that matches personal finance lenders with applicants. SweetPay lending affiliates process and decide whether to loan money to SweetPay applicants.

What is SweetPay? 2017-12-21T09:42:49+00:00

SweetPay is a company built by experienced professionals with years of experience in the consumer finance and technology industry. SweetPay brings consumers, merchants, and financial institutions together to help consumers buy the large ticket products they want and need.

Does using SweetPay affect my credit score? 2017-12-21T09:47:22+00:00

To apply with SweetPay lending affiliates through the SweetPay portal, your credit report is not pulled and your credit score is not affected. If and when SweetPay lending affiliates make a financing offer to you and should you accept such offer, that lending affiliate will then pull your credit report to process a loan.

How will I know if I’m approved or declined? 2017-12-21T09:49:58+00:00

When you submit an application through SweetPay, SweetPay submits your data to our lending affiliates real-time. Within a few minutes you will know whether one of our lending affiliates approved financing offer(s) for you or not.

If I received a financing offer, do I have to accept it? 2017-12-21T09:50:31+00:00

No. You do not have to accept the offer and can simply cancel the loan process.

Does SweetPay store my personal information? 2017-12-21T09:51:02+00:00

SweetPay does store some of your personal information but not your social security number – that is provided to our lending affiliates for your credit evaluation. For more information please refer to our Privacy Policy (link).

If I’m approved, how and when do I get my money? 2017-12-21T09:51:49+00:00

Should you accept the offer, the lending affiliate who approved you will work directly with you to finalize the loan document and then deposit the funds via ACH directly into your designated account. This is usually done within 24 hours, so you can make arrangements to use your financing at one of SweetPay’s member stores.

Who do I contact if I have questions about SweetPay? 2017-12-21T09:52:15+00:00

SweetPay can be reached by phone at (434)422-4699 or by email – info@sweetwaypay.com.

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